You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter • say who you are • give details about the accident • suggest how the supermarket could prevent similar accidents

Dear Sir or Madam, I am writing you to bring to your notice about the safety hazard at your store and how I was affected due to it. Let me first introduce myself. My name is Dhara Kadakia. I reside in the vicinity of your store and, hence you might recognize me as one of your regular customers. Since your store is easily accessible and always stocked up with the necessary items, I always enjoy coming and buying from your store. The incident that I want to share occurred during my visit this morning. As I was busy buying the groceries, I failed to notice the water spilled over the floor in one of the allies. I was nearly going to slip, if not saved by the trolley which I got to hold at the last moment. However, I got hurt by the heavy pan that fell on my feet in the whole process. I sincerely request you to kindly look into this issue so that similar incidences can be avoided in the future. It would be perhaps helpful if you could use signboards to indicate that the area is currently out of use. Hope to see quick actions from your end. Yours sincerely, Dhara Kadakia.