EMPLOYMENT REFRENCE LETTER

 Quality Assurance: - Participated in research, testing and improvement of Yakult production technology - Advised and developed quality standardfor raw material, semi finish products, finished products. - Maked a HACCP Plan: conducted hazard identification and assessment, selected appropriate control measures, identified critical control points (CCPs) and operational prerequisite programs (OPRPs) - Planed and conducted internal audits: raised, followed up, closed non-conformities (NCs), opportunity to improvement (OFI) on preserving, processing, packing, storing and delivering products. - Participated external audit: worked closely with external auditors to set up audit plans, submit related documents, closed non-conformances (if any). - Established, implemented and maintained verification activities to ensure that all Food Safety Standards, Standard Operating Procedure (SOP), Pre requisites’ Program (PRPs), Critical Control Points (CCPs), operational prerequisite programs (OPRPs) are implemented and timely reported. - Assis to investigate, manage and resolve customer complaints.  Quality control - Sampling: conducted sampling and monitored quality throughout its shelf-life. - Controlling and making reagents: Estimated chemicals, prepared laboratory reagents and media. - Inspection finished products: Randomly picked bottles from production lines to check on temperature, incorrect printing, labelling and packaging and lid sealing, sensory according to quality standard. - Undertaking researched to improve analytical technique and methods. - Control fermented process of milk through controlling temperature. - Test: + Calibrated and used measuring equipment: a density measure, refractometer, Titratable Acidity, . . + Tested a representative material samples before receiving, checked material in receiving areas to ensure that it matched the specified requirements and rejected any material that did not match specifications. + Tested semi-finished and finished products to ensure criteria such as Brix, Total Axit, specific gravity, pH, solubility, color, separation meet standard. + Conducted Microbiological test, Viable cell test to determine the total number of Lactobacillus casei strain Shirota, Coliform, Total plate count, Yeast and mould, . . During her tenure, Ms. Tran is a talented supporter and an outstanding employee. She did not only show her expertise but also excellent problem-solving skills and creativity on her role. As a result of her dedication, she was promoted to become a leader after 1. 5 years from the first day that she worked in Yakut. Moreover, colleagues who have been working with her express sincere admiration toward Ms. Tran’s capacity and her professional manner. If there is any question about, her employment, please feel free to contact me via phone: +84 0274 3769 246 ext. 119 or office email: yen. vobach@yakult. com.