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Candidate Name:
Linh Lê
Center Number:
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2
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Candidate Number:
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7
Module (shade one box):
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General Training:
Test Date:
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Y

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter 20wLA
Dear Sir / Madam, My name is Huong Do. I am writing in order to complain about a Samsung TV which I bought in the store at 9 Le Hong Phong street last week. It cost $500 and Nhi was the counselor. However, when I went home I discovered it did not work properly. I am totally grumpy and upset with the service. First of all, the remote control was broken, I did not turn on the TV, and the screen was back. To make matters worse, I called customer service several times to report the problem but I have not yet received any help. They said they would change to a new one. Unfortunately, I am afraid that this TV has broken I would be grateful if you could give me a full refund Thank you and please keep me updated if you have any information Best regards, Huong Do
Dear Sir / Madam, My name is
Huong
Do. I am writing in order to complain about a Samsung TV which I
bought
in the store at 9 Le Hong
Phong
street last week. It cost $500 and
Nhi
was the counselor.
However
, when I went home I discovered it did not work
properly
. I am
totally
grumpy and upset with the service.
First of all
, the remote control
was broken
, I did not turn on the TV, and the screen was back. To
make
matters worse, I called customer service several times to report the problem
but
I have not
yet
received any
help
. They said they would
change
to a new one. Unfortunately, I am afraid that this TV has broken I would be grateful if you could give me a full refund Thank you and
please
keep
me updated if you have any information Best regards,
Huong
Do
Do not write below this line
Official use only
CC
7.0
LR
5.5
GR
6.5
TA
5.0
OVERALL BAND SCORE
6.0
Barcode 1
Barcode 1

IELTS letter You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter

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