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IELTS Writing Answer Sheet
Candidate Name:
Mai Phu
Center Number:
1
2
3
4
   
Candidate Number:
1
6
0
5
5
Module (shade one box):
Academic:
 
General Training:
Test Date:
1
D
2
D
   
1
M
2
M
   
2
Y
0
Y
2
Y
0
Y

Write a letter of complaint to the shop

Write a letter of complaint to the shop p92
Dear Sir/Madam, I am writing to express my dissatisfaction with the new television set that I purchased from your shop on 1st May 2021. I am not satisfied with the display and sound quality of the television. The television set is 32-inch flat screen of SONY company. The receipt number is CN456376 and I paid $5000 for that TV. The issue just started on the second day of purchase. In fact, my family was excited when we brought this television, and we all enjoyed watching our favourite reality show on the day of purchase. Suddenly, on next morning we saw the display was not clear and appeared to have lines and uneven colour intensity across the screen. Also, the sound was found to be weird with unusual cracking noise. I am totally disappointed with the quality of the product. I request you to kindly resolve this issue. As I will be travelling for this week, I am not able to bring the television to your shop for repair. Thus, I request you to arrange the pick up. If you find the problem as not repairable, then proceed with the in-warranty replacement for the device. I hope you will provide the excellent customer service for which you are known in the city. I look forward to hearing from you, Yours sincerely, Hitesh Badgujar
Dear Sir/Madam, I am writing to express my dissatisfaction with the new
television
set that I
purchased
from your shop on 1st May 2021. I am not satisfied with the display and sound quality of the
television
. The
television
set is 32-inch flat screen of SONY
company
. The receipt number is CN456376 and I paid $5000 for that TV.
The
issue
just
started
on the second day of
purchase
. In fact, my family
was excited
when we brought this
television
, and we all enjoyed watching our
favourite
reality
show
on the day of
purchase
.
Suddenly
, on
next
morning we
saw
the display was not
clear
and appeared to have lines and uneven
colour
intensity across the screen.
Also
, the sound
was found
to be weird with unusual cracking noise. I am
totally
disappointed with the quality of the product. I request you to kindly resolve this issue. As I will be travelling for this week, I am not able to bring the
television
to your shop for repair.
Thus
, I request you to arrange the pick up. If you find the problem as not repairable, then proceed with the in-warranty replacement for the device. I hope you will provide the excellent customer service for which you
are known
in the city. I look forward to hearing from you, Yours
sincerely
,
Hitesh
Badgujar
Do not write below this line
Official use only
CC
6.5
LR
5.5
GR
6.5
TA
5.0
OVERALL BAND SCORE
6.0

IELTS letter Write a letter of complaint to the shop

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