Write a letter of complaint to the shop
Write a letter of complaint to the shop p92
Dear Sir/Madam,
I am writing to express my dissatisfaction with the new television set that I purchased from your shop on 1st May 2021. I am not satisfied with the display and sound quality of the television. The television set is 32-inch flat screen of SONY company. The receipt number is CN456376 and I paid $5000 for that TV.
The issue just started on the second day of purchase. In fact, my family was excited when we brought this television, and we all enjoyed watching our favourite reality show on the day of purchase. Suddenly, on next morning we saw the display was not clear and appeared to have lines and uneven colour intensity across the screen. Also, the sound was found to be weird with unusual cracking noise.
I am totally disappointed with the quality of the product. I request you to kindly resolve this issue. As I will be travelling for this week, I am not able to bring the television to your shop for repair. Thus, I request you to arrange the pick up. If you find the problem as not repairable, then proceed with the in-warranty replacement for the device. I hope you will provide the excellent customer service for which you are known in the city.
I look forward to hearing from you,
Yours sincerely,
Hitesh Badgujar
Dear Sir/Madam,
I am writing to express my dissatisfaction with the new 
television
 set that I 
purchased
 from your shop on 1st May 2021. I am not satisfied with the display and sound quality of the 
television
. The 
television
 set is 32-inch flat screen of SONY 
company
. The receipt number is CN456376 and I paid $5000 for that TV.
The
 issue 
just
 started
 on the second day of 
purchase
. In fact, my family 
was excited
 when we brought this 
television
, and we all enjoyed watching our 
favourite
 reality 
show
 on the day of 
purchase
. 
Suddenly
, on 
next
 morning we 
saw
 the display was not 
clear
 and appeared to have lines and uneven 
colour
 intensity across the screen. 
Also
, the sound 
was found
 to be weird with unusual cracking noise.
I am 
totally
 disappointed with the quality of the product. I request you to kindly resolve this issue. As I will be travelling for this week, I am not able to bring the 
television
 to your shop for repair. 
Thus
, I request you to arrange the pick up. If you find the problem as not repairable, then proceed with the in-warranty replacement for the device. I hope you will provide the excellent customer service for which you 
are known
 in the city.
I look forward to hearing from you,
Yours 
sincerely
,
Hitesh
 Badgujar
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