my podcast “Explore Business Trips'

Introduction: Good morning, everyone! My name is Jiarui Li, and this is my podcast “Explore Business Trips”. Today we are going to talk about online business. We will look at what an online business is, the advantages of online business, the disadvantages of online business, and how can be improved online business. Background information: First of all, the development of the Internet makes online business more and more popular. At the same time, due to the COVID-19 outbreak, more and more people are turning to online businesses. Main idea 1 Let's turn now to the first topic what is an online business. According to Roomi (2021), people can conduct business through the Internet. At the same time, some businesses can be completed online via the Internet. For example, people can do bank deposits and withdrawals online via the internet, and people can also do transactions to select and buy goods online. Main idea 2 The next topic I’d like to focus on is the benefits of online business. Firstly, the first benefit of an online business is an expanded scope. Roomi (2021) shows that people can provide more customer service resources on the Internet, such as contacting international customers from all over the world through the Internet. At the same time, according to Wakeling (2019), customers around the world can find and access people's businesses through the Internet so businesses can achieve a global online market. For example, I live in China, but I can learn about Apple in the United States through the Internet, and even buy apple's related electronic products through the Internet. Meanwhile, customers can do online shopping through the Internet, which enables us to know and buy the commodities we need from all over the world, such as Amazon. Secondly, Roomi (2021) shows that online businesses do not need to rent or buy physical space, which can reduce costs. Thirdly, Khatabook (2021) explains that during a pandemic, such as COVID-19, it is safer for people to conduct online business because online business allows us to stay away from crowds and avoid exposure to pandemics. Finally, according to Khatabook (2021), people can conduct online business from anywhere there is an internet connection, such as sitting at home on the sofa. This approach offers convenience to business owners and customers’ lives. Main idea 3 However, there are drawbacks to online business. On the one hand, according to Roomi (2021), Competition for online business is fierce. Because the information on the Internet is interconnected, there are many similar businesses. If the company does not have good ideas or innovation, it will fail in online business. Another disadvantage, as Wakeling (2019) shows that there are still problems with the internet connection. If the website crashes, the online business will not work properly, and this will lead to the company losing money and even losing customers. In addition, Roomi (2021) explains that there could be security issues with the online business now. Because online business may attract the attention of hackers who sneak into our website through illegal ways and then there may be fraud, loss of customer information, and other insecure things. Main idea 4 Finally, I want to say something about how to improve online business. Business owners can implement relevant solutions to the problems that are arising now. For security issues, business owners can set up departments to defend against hackers, while customers can solve the problem of websites being down by fixing them daily. Then, Companies can expand and innovate their business, which can make them more competitive. Conclusion To sum up, Online business has advantages and disadvantages, and in the future, online business will develop and become better and better.