The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. pe2Yw
The graph illustrates complaints from different area in bank of America and average time from investigating date to finish action.
From the graph it is celar that more than 60% of complaints come from public and only a tiny fraction for bank employees and media. As it is illustated, for sourse of complaints from out of state, government agencies and insurance companis percentage are nearly same.
And now about average mounthes for to resolve complaints. In 2000 it was about five month, after this year amount of period incresed sligtly and reached six month for 2001 year. We can see that for 2002 year number of monthes return same number – 5 month. During next two years period was same.
To sum up, from the graphs we can say that in 2001 average time of investigate date to final action for any sorce of complaints was the more than another given years.
The graph illustrates
complaints
from
different
area in
bank of America
and average time from investigating date to finish action.
From the graph it is
celar
that more than 60% of
complaints
come
from public and
only
a tiny fraction for bank employees and media. As it is
illustated
, for
sourse
of
complaints
from out of state,
government
agencies and insurance
companis
percentage are
nearly
same.
And
now
about average
mounthes
for to resolve
complaints
. In
2000 it
was about five
month
, after this
year
amount of period
incresed
sligtly
and reached six
month
for 2001
year
. We can
see
that for 2002
year
number of
monthes
return same number
–
5
month
. During
next
two years period was same.
To sum up, from the graphs we can say that in 2001 average time of investigate date to final action for any
sorce
of
complaints
was the more than another
given
years.
Do not write below this line