You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem. Write a letter to the customer service department at the company’s head office including the following information: the problem with the laptop what exactly happened when you returned to the shop what you would like the customer service department to do and any other relevant information.

Dear Sir or Madam, I freshly bought a laptop-Dell 250 on 26 April from ABC store on king Street. After fortnight, my laptop suddenly froze when I tried to started. By tried numerous of times, I just end up my hope and, I finally reached to your shop. When I returned to shop, one of your employee, gave me worst service. I explained all the incident to your employee that, it was all happened unfortunately. Rather than configure the laptop, he put all fault on me. I asked to convincing him to either repair or returned the item but, he refused to fulfilled any of requirement. All my hopes, is now on your shoulders. I want you to consider at your earliest convenience because, I am computer-science student and, I need this gadget for my studies for every day. It is all up to you either repair it or refund it. I am enclosing a copy of the receipt. I would by grateful if you would provide me with some information at your earliest convenience. Yours Faithfully, Radian.