You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. dDkmE
I have recently bought a Samsung digital camera from your showroom. I was excited to bring it home but disappointed to find that it did not work as expected. To add more misery, even after I returned it to your store to claim the warranty, I am yet to hear an update. I am hoping to get my camera replaced by a new one.
I have bought a Samsung NX410 40MP camera from 125 Oxford St, Soho showroom on 10th December. Unfortunately, it malfunctioned just after I took it home. I cannot take pictures and it turns off automatically. The very next day, I visited your showroom and talked to your representatives, who assured me that the camera would be replaced within 24 hours. When I called her again, she told me that it would take a few more days and would be repaired instead of being replaced. When I demanded the reason, she failed to answer.
It has been almost a week since I purchased the camera from your store. One of my relatives has advised me to talk to the Consumer Rights Authority and file a complaint against your company but I will wait till 24th (the day before Christmas). I am attaching the receipt of the purchase.
I still believe in your brand reputation. I would like you to take immediate action against the misconduct I experienced.
I have recently
bought
a Samsung digital
camera
from your showroom. I
was excited
to bring it home
but
disappointed to find that it did not work as
expected
. To
add
more misery, even after I returned it to your store to claim the warranty, I am
yet
to hear an update. I am hoping to
get
my
camera
replaced by a new one.
I have
bought
a Samsung NX410 40MP
camera
from 125 Oxford St, Soho showroom on 10th December. Unfortunately, it malfunctioned
just
after I took it home. I cannot take pictures and it turns off
automatically
. The
very
next
day, I visited your showroom and talked to your representatives, who assured me that the
camera
would
be replaced
within 24 hours. When I called her again, she
told
me that it would take a few more days and would
be repaired
instead
of
being replaced
. When I demanded the reason, she failed to answer.
It has been almost a week since I
purchased
the
camera
from your store. One of my relatives has advised me to talk to the Consumer Rights Authority and file a complaint against your
company
but
I will wait till 24th (the day
before
Christmas). I am attaching the receipt of the
purchase
.
I
still
believe in your brand reputation.
I
would like you to take immediate action against the misconduct I experienced.
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