HOW BANKING SERVICES IS AFFECTING PEOPLE'S LIFE IN VN
HOW BANKING SERVICES IS AFFECTING PEOPLE'S LIFE IN VN A8QKL
Electronic banking, also known as e-Banking, is a type of service that allows users to perform financial transactions on tools connected to the internet or telecommunications network without using ATM cards or online. to the bank branch. By using services provided by e-banking, users can transfer money, query balances, and perform other operations on their accounts online. The popularity of the Internet and technological devices such as smartphones, tablets, laptops, etc. has created favorable conditions for e-banking to develop. The fact that Vietnam's population is young, sensitive to technology, and has a high rate of mobile phone and Internet usage (over 50% of the population) contributes to the demand for convenient services such as e-banking. The appearance of technology makes customers' habits and behaviors gradually change. They want to experience safe and convenient financial services, being able to transact anytime, anywhere right on a portable electronic device instead of spending time and effort commuting. This need poses the problem of service innovation for banks. Convenience, utilities and incentives are one of the reasons why users increasingly prefer e-banking services.
Electronic banking,
also
known as e-Banking, is a type of
service
that
allows
users to perform financial transactions on tools connected to the internet or telecommunications network without using ATM cards or online.
to
the bank branch. By using
services
provided by e-banking, users can transfer money, query balances, and perform other operations on their accounts online. The popularity of the Internet and technological devices such as smartphones, tablets, laptops, etc. has created favorable conditions for e-banking to develop. The fact that Vietnam's population is young, sensitive to technology, and has a high rate of mobile phone and Internet usage (over 50% of the population) contributes to the demand for convenient
services
such as e-banking.
The
appearance of technology
makes
customers' habits and behaviors
gradually
change
. They want to experience safe and convenient financial
services
, being able to transact anytime, anywhere right on a portable electronic device
instead
of spending time and effort commuting. This need poses the problem of
service
innovation for banks. Convenience, utilities and incentives are one of the reasons why users
increasingly
prefer e-banking
services
.
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