DEFINE SALES MANAGERIAL ROLE

• Responsible for managing 24+ branches within New Delhi, India. Includes, managing all Branches within South Delhi with MOP targets. • Managing and overseeing teams and driving insurance business through ICICI Bank ensuring delivery results as per the business goals. • Find opportunities to connect with customers in a forward compatible manner, engaging them in the areas they are present in, while keeping the human touch and accessibility. • Expand the relationships with existing clients by continuously proposing solutions that meet their aims. Developing & sustaining solid relationships with key clients that bring in the sales business. • Drove assigned revenue targets through effective sales and generate new business revenue. Drove business plans and manage them as per company standards. • Lead the successful completion of strategic plans by creating key milestones, tasks, assigning team responsible for implementation, measuring results against established goals. Evaluate, develop, implement programs and strategies to improve rapport, communications, and engagement level of the team. • Develop and check implementation and publish sales and marketing reports on strategic and operational execution results, inclusive of key performance indicators for checking the organization performance in terms of achieving its strategic aims as per business plans. • Achieved 240% of target in Direct Marketing with 47 new clients contributing to 20% additional revenue. • Stabilized a 17% increase in Sales year-on-year. • Drove Life Insurance IRDA certification for each employee (Achievement From 40% - to 78%) in 2022. • Improved business persistency from 66% to now at 92 % (Rs. 593 crores) in 13 months by selling need-based products and with future premium planning. • Achieved 100% MOP targets. • Achieved 100% retention of Big Portfolio NRIs and Elite customers. • Achieved higher customer satisfaction index by decreasing resident complaints by 20% through improved Customer Interface and communication. • Received Golden Card for Best Performance.