Audio summary: Lost and found deparment

The video is about the lost and found department at the train station. The manager says that around 2000 items get lost per month. He explains where people lost their things. People lost often are IDs, wallets, keys, and cellphones. Besides, the items could depend on the weather these days. When it's rainy, it’s common to lose umbrellas or if it's cold is typical to lose coats. When the department gets new items is its job to register them. The department has a lockbox to put the expensive or important items. If people want to reclaim their items, they need to give their personal information and description. After that, they can get back their things. The man who represents the lost and found department says that people lost all kinds of things. Such as toys, wheelchairs, etc. Also, around 80% get back their items. To sum up, it’s a good idea to have that kind of department because it useful for all people. All of us lost something at least one time in these public places.