You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed
You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed kjdaR
Dear Sir/Madam,
I am writing this letter to express my dissatisfaction regarding the phone bill which I received from your company on December 23, 2021, stating that I made international call amounting to $900.
As you may know, I have been using your services for the past 3 years and I have never at anytime made a complaint. However, I want to bring to your attention that I have not made any foreign call with my mobile lines as all my calls have been local number, and this can be confirmed through my call log which is in your database.
Therefore, I would like to request that you rectify this error and effect the changes immediately. Also, I need valid evidence that the mistake has been corrected by sending a copy of the revised bill to my e-mail address: ehighibeenyinna@gmail. com.
I hope you would respond to this at your earliest convenience.
Yours faithfully,
James Bridget.
Dear Sir/Madam,
I am writing this letter to express my dissatisfaction regarding the phone bill which I received from your
company
on December 23, 2021, stating that I made international
call
amounting to $900.
As you may know, I have been using your services for the past 3 years and I have never at anytime made a complaint.
However
, I want to bring to your attention that I have not made any foreign
call
with my mobile lines as all my
calls
have been local number, and this can
be confirmed
through my
call
log which is in your database.
Therefore
, I would like to request that you rectify this error and effect the
changes
immediately.
Also
, I need valid evidence that the mistake has
been corrected
by sending a copy of the revised bill to my e-mail address:
ehighibeenyinna@gmail
.
com
.
I hope you would respond to this at your earliest convenience.
Yours
faithfully
,
James Bridget.
Do not write below this line