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You visited the USA, and happened to miss a connecting flight in Germany. You suffered many difficulties and you are annoyed. Write a letter to the airlines about the same

Dear Mr. Adams,
My name is Abeer Gilani. I was holding a return ticket of your airlines from UAE to USA via Germany. The service that I got on my departure trip was amazing however, my return was full of hick-ups and I was left completely disgruntled. I was not allowed to board on connecting flight in Germany due to the mistake made by your employees.
Let me explain the issue in more detail, as soon as I arrived at Berlin's Airport your staff guided me to wrong gate. Once I reached the the advised location by your team, I found out that even though the destiantion of the flight was correct i. e. Dubai, but the carrier was a different airlines. I contacted your support staff again but the flight had already left by that time since the connecting time was only 30 minutes. I had to stay at the airport for an additional 24 hours.
Although mistake was done at your end, your team refused to provide any hotel stay or pay for the food. With limited amount of financial resources available to me, I unable to meet accommdation and food demands properly.
Based on such poor service, I have decided not to fly on your airlines again.
Sincerely Yours,
Abeer Gilani
Dear Mr. Adams,

My name is
Abeer
Gilani
. I was holding a return ticket of your airlines
from UAE
to USA
via Germany. The service that I
got
on my departure trip was amazing
however
, my return was full of
hick-ups and
I was
left
completely disgruntled. I was not
allowed
to board on connecting flight in Germany due to the mistake made by your employees.

Let
me
explain
the issue in more detail, as
soon
as I arrived at Berlin's Airport your staff guided me to
wrong
gate. Once I reached
the the
advised location by your team, I found out that
even though
the
destiantion
of the flight was correct
i. e.
Dubai,
but
the carrier was a
different
airlines
. I contacted your support staff again
but
the flight had already
left
by that time since the connecting time was
only
30 minutes. I had to stay at the airport for an additional 24 hours.

Although mistake
was done
at your
end
, your team refused to provide any hotel stay or pay for the food. With limited amount of financial resources available to me,
I
unable to
meet
accommdation
and food demands
properly
.

Based on such poor service, I have decided not to
fly
on your airlines again.

Sincerely
Yours,

Abeer
Gilani

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