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IELTS Writing Answer Sheet
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Candidate Name:
sabu joise
Center Number:
1
2
3
4
   
Candidate Number:
8
3
0
2
Module (shade one box):
Academic:
 
General Training:
Test Date:
1
D
9
D
   
0
M
1
M
   
2
Y
0
Y
2
Y
2
Y

response to the negative review of the customer.

response to the negative review of the customer. 0BJwB
dear customer, Thank you for your review. i'm sorry to hear you had a frustrating experince but i really appreatie you bringing this issue to my attention. We set a high standard for ouselves and we're so sorry to hear this was not met your interaction with our business. As per motel policy, it is cleary mentioned that desposit of $50 is charge on arrvial. This will be collected in cash payment. Your despoist is already refunded in full cash. Futher, Your reservation for room is prepaid as you booked through website. so. we dont hve your card details, Ma'am our motel strictly follows rules and regulations. your comments have been discussed at leght to ensure the motel maintains its standard.
dear
customer, Thank you for your review.
i'm
sorry to hear you had a frustrating
experince
but
i
really
appreatie
you bringing this issue to my attention. We set a high standard for
ouselves and
we're
so
sorry to hear this was not met your interaction with our business. As per motel policy, it is
cleary
mentioned that
desposit
of $50 is charge on
arrvial
. This will
be collected
in cash payment. Your
despoist
is already refunded in full cash.
Futher
, Your reservation for room is prepaid as you booked through website.
so
. we
dont
hve
your card
details
, Ma'am our motel
strictly
follows
rules
and regulations.
your
comments have
been discussed
at
leght
to ensure the motel maintains its standard.
Do not write below this line
Official use only
CC
5.0
LR
5.5
GR
6.5
TA
5.0
OVERALL BAND SCORE
5.0
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IELTS letter response to the negative review of the customer.

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