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Problem regarding a camera

Problem regarding a camera xyw
Dear Sir or Madam, I am writing in the hope that you can help me with a problem regarding a camera that I recently bought. On 27 June, I purchased a Canon DSLR camera from the 'Heinemann Duty Free' store at Frankfurt Airport on my way from Moscow to Toronto. The camera cost $799 and I paid for it on my Visa credit card. When I arrived at my hotel in Toronto almost 24 hours later I discovered, to my horror, that the box which contained the camera did not include the battery charger. The space in the box for the charger was empty. I am now in Toronto and I am not returning to Frankfurt, so I need to get the missing parts here. As you are the representative of the company in this country I would be grateful if you could arrange for the parts to be sent to me. I attach a copy of the receipt with this letter for your information. I look forward to hearing from you. Yours faithfully, Ulrich Nielse
Dear Sir or Madam, I am writing in the hope that you can
help
me with a problem regarding a
camera
that I recently
bought
. On 27 June, I
purchased
a Canon DSLR
camera
from the '
Heinemann
Duty Free' store at Frankfurt Airport on my way from Moscow to Toronto. The
camera
cost $799 and I paid for it on my Visa credit card. When I arrived at my hotel in Toronto almost 24 hours later I discovered, to my horror, that the box which contained the
camera
did not include the battery charger. The space in the box for the charger was empty. I am
now
in
Toronto and
I am not returning to Frankfurt,
so
I need to
get
the missing parts here. As you are the representative of the
company
in this country I would be grateful if you could arrange for the parts to be
sent
to me. I attach a copy of the receipt with this letter for your information. I look forward to hearing from you. Yours
faithfully
, Ulrich
Nielse
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IELTS letter Problem regarding a camera

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