briefing for business meeting updates
briefing for business meeting updates kyyN8
Dear Coaches,
I hope this email finds you well. Let me start by saying that I am really impressed by your work which has pushed us beyond what we thought were our limits!
We've started working on some ground rules to serve our vision and objective, here is quite a bit to unpack, though.
As far as you know, both students and coaches have two cancelations a month for each. Recently we have noticed that some coaches go the extra mile with their students to use the delay as an option, however; they still have available cancelations. Consequently, the students take it for granted, and we have been receiving a number of non-sense complaints from students in case the coach does not have available time to compensate. Moreover, we have got some comments such as (I didn't get what we wanted from the course) because the sessions are not run consistently.
Please note the following when it comes to delay: 1- The delay is ONLY available after the 2 cancelations for both had been taken. 2- It should be fully detailed in the sheet (Time - Date) - (From - to) - (Reason of the delay) because when Nagwa checks the sheets, she finds time gaps among the sessions. 3- NEVER accept the request or promise the student to delay unless you are 100% sure that you are available and can do it.
Also, now 90% form all our students do not do the assignments and as you know the quality standard we hold ourselves to is the contract between us and our students, therefore, we had to notify the students of an alarming message to do their assignments and check the feedback to track their performance.
It would be great to hear back from you after receiving this email, so please confirm.
Regards,
Dear Coaches,
I hope this email finds you well.
Let
me
start
by saying that I am
really
impressed by your work which has pushed us beyond what we
thought
were our limits!
We've
started
working on
some
ground
rules
to serve our vision and objective, here is quite a bit to unpack, though.
As far as you know, both
students
and coaches have two
cancelations
a month for each. Recently we have noticed that
some
coaches go the extra mile with their
students
to
use
the
delay
as an option,
however
; they
still
have
available
cancelations
.
Consequently
, the
students
take it for granted, and we have been receiving a number of non-sense complaints from
students
in case the coach does not have
available
time to compensate.
Moreover
, we have
got
some
comments such as (I didn't
get
what we wanted from the course)
because
the sessions are not run
consistently
.
Please
note the following when it
comes
to
delay
: 1- The
delay
is
ONLY
available
after the 2
cancelations
for both had
been taken
. 2- It should be
fully
detailed in the sheet (Time
-
Date)
-
(From
-
to)
-
(Reason of the
delay)
because
when
Nagwa
checks
the sheets, she finds time gaps among the sessions. 3- NEVER accept the request or promise the
student
to
delay
unless you are 100% sure that you are
available
and can do it.
Also
,
now
90% form all our
students
do not do the assignments and as you know the quality standard we hold ourselves to is the contract between us and our
students
,
therefore
, we had to notify the
students
of an alarming message to do their assignments and
check
the feedback to
track
their performance.
It would be great to hear back from you after receiving this email,
so
please
confirm.
Regards,
Do not write below this line