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complain about washing machine which is not working properly

complain about washing machine which is not working properly Xxr
Hello Sir/Madam, I am writing this letter to inform you that I bought a washing machine on 25th September and it has installed on the same day at my place. However, the washing machine is not working properly. The first day when I was using the machine. It makes horrible voice and my clothes had been wet. I called at your store on the same day when I got this problem bun the man who was on the phone gave me surety to call back me after talking to his manager because he did not know about the policy. I am disappointed from your customer service. Whether support the customer, your employee did an argument with me. As my washing machine is in warranty, I want to exchange my appliance as soon as possible. If you will not give me answer as soon as you will get this letter, I will sure approach to the head office and get back my money. Hope you understand my problem and contact me soon. Yours faithfully, Shruti Patel.
Hello Sir/Madam, I am writing this letter to inform you that I
bought
a washing
machine
on 25th September and it has installed on the same day at my place.
However
, the washing
machine
is not working
properly
. The
first
day when I was using the
machine
. It
makes
horrible voice and my clothes had been wet. I called at your store on the same day when I
got
this problem bun the
man
who was on the phone gave me surety to call back me after talking to his manager
because
he did not know about the policy. I am
disappointed from
your customer service. Whether support the customer, your employee did an argument with me. As my washing
machine
is in warranty, I want to exchange my appliance as
soon
as possible. If you
will not give
me answer as
soon
as you will
get
this letter, I will sure approach to the head office and
get
back my money. Hope you understand my problem and contact me
soon
. Yours
faithfully
,
Shruti
Patel.
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IELTS letter complain about washing machine which is not working properly

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